Privacy and Cookie Policy

PRIVACY POLICY

Last updated: September 2026


13 Bees is a bed and breakfast and beekeeping experience business based in France, operated by Amanda Baughen.

We respect your privacy and only use personal information where necessary to respond to enquiries, manage bookings, provide our services or meet our legal obligations.


Information we collect

When you contact us by email, telephone or through our website, we may receive your name, email address, telephone number and any other information you choose to provide.

When you make a booking, we receive the information necessary to manage your reservation and provide your accommodation or experience.


We do not ask you to provide information that is unnecessary for these purposes.


How we use your information

We use personal information to:

  • Respond to enquiries and requests.
  • Manage bookings and provide our services.
  • Communicate with you about your stay or experience.
  • Meet our legal and accounting obligations.

We process this information where necessary to take steps at your request before entering into a contract, to perform a contract with you, to comply with legal obligations or, where appropriate, on the basis of our legitimate interests.


Online bookings

We use FreeToBook to provide our online booking facilities.

When you make a booking through FreeToBook, your information is processed by FreeToBook and made available to us as necessary to manage your reservation.


FreeToBook also operates its own privacy policy, which explains how it processes personal information in connection with its services. Please consult its policy for further information about its processing.


Guest reviews

We do not operate our own customer review platform and do not independently collect or maintain a database of customer reviews. Guests may choose to submit reviews about 13 Bees directly to third-party services, including FreeToBook, Google, Booking.com, Tripadvisor, Expedia and Facebook.


These services independently collect, manage and publish reviews in accordance with their own privacy policies and terms. We do not determine how they collect or retain reviews or the personal information submitted by reviewers.


We may display selected reviews and ratings on our website using widgets supplied by third-party services. We do not independently collect or maintain the personal information contained in those reviews.


If you have a question about a review you submitted directly to one of these services, or wish to exercise your rights in relation to information it holds, please contact the relevant service.


Third-party services and external links

Our website may include functionality provided by third parties, such as FreeToBook booking and review facilities and a widget displaying Google reviews.


When these features are used, your browser may communicate with the relevant provider. Those providers may receive technical information, such as your IP address, as part of delivering their services.


Our website also contains links to external websites, including Google Maps and YouTube. When you follow an external link, the privacy policy of the relevant website applies.


Cookies and similar technologies

We aim to minimise the use of cookies and similar technologies on our website. Some technologies may be necessary for the website or services you request to function. Where we use technologies that require your consent under applicable law, we will request your consent before activating them.

Further information is available in our Cookie Policy.


How long we keep your information

We retain personal information only for as long as necessary for the purposes for which it was collected, including any period required by applicable legal and accounting obligations.

The retention periods may vary depending on the type of information and whether it relates to an enquiry, booking or other business transaction.


Your privacy rights

Under applicable data protection law, you may have the right to request access to, correction or deletion of your personal information, to restrict or object to certain processing, and, where applicable, to receive a copy of your information in a portable format.


To exercise your rights in relation to information held by us, please contact us using the details below.

You also have the right to complain to the relevant data protection authority. In France, this is the CNIL. If you are in the UK, you can contact the Information Commissioner's Office (ICO).


Contact

For questions about this Privacy Policy or the personal information we hold, please contact:

13 Bees
13 Rue du Bois des Roses
16500 Confolens, France

Email: info@13bees.co.uk

Telephone: +33 783 10 73 68

13 Bees is registered in France under number 821 360 294.

COOKIE POLICY

Last updated: September 2026


We use cookies and similar technologies to ensure that our website works correctly and to provide the services you request. We aim to minimise their use.


Necessary cookies and technologies

Some cookies or similar technologies may be necessary for the operation, security or functionality of our website and its booking services. Where these meet the applicable legal requirements for exemption, they do not require your consent.


Third-party services

Our website uses FreeToBook for online booking and review functionality and a third-party widget to display Google reviews.


These services may involve communication between your browser and the relevant provider. Technical information, such as your IP address, may be processed when you access these features.


Where any cookies or similar technologies require your consent under applicable law, they will only be activated after you have given that consent.


Our website also contains links to external websites, including Google Maps and YouTube. These links do not, by themselves, load the external websites when you visit our pages.


Managing your choices

You can manage cookies through your browser settings. Where our website uses technologies requiring consent, you can also change or withdraw your consent using the available cookie settings.


For further information about how we use personal information, please see our Privacy Policy.

Contact: info@13bees.co.uk